Small business doesn't need a big IT department.
We keep your Windows and Mac computers patched, identify known vulnerabilities, and bring exposure risks into view — continuously and fully managed.
Patch management • Vulnerability management • Exposure management
Managed by ServiceSoft Solutions • Powered by Ivanti Neurons
Your antivirus is important. Patching is another layer.
Windows, macOS, and everyday applications regularly receive security updates. Endpoint Protect helps make sure those updates are identified, prioritized, deployed, and monitored without you having to manage the process yourself.
What's included
- Windows and Mac security patch management
- Third-party application patching
- Known vulnerability management
- Risk-based patch prioritization
- Automated patch remediation
- Patch failure monitoring
- Endpoint health and inventory visibility
- Exposure and risk visibility
- Security reporting (availability varies by plan)
- Ongoing ServiceSoft management
Protect one computer or your business.
Every plan includes Windows and Mac patching, vulnerability management, and exposure visibility — managed by ServiceSoft.
Endpoint Protect Solo
- Fully managed by ServiceSoft
- No customer platform login or platform access fee
- Monthly report available on request
Endpoint Protect Business
+ $19.99 CAD / month platform access
- Fully managed by ServiceSoft
- Customer platform login included
- Self-service visibility into endpoint health, patch status, vulnerabilities, and exposure risks
- Monthly reporting included
Business 20+
+ $19.99 CAD / month platform access
All Business features, including customer platform login, self-service visibility, and monthly reporting.
Contact for a QuoteMore than 50 endpoints? Contact us for custom pricing.
All prices in Canadian dollars, plus applicable taxes. One protected device is one Windows or Mac computer.
How Endpoint Protect works
We find it
Endpoint Protect identifies missing security updates, known vulnerabilities, and exposure risks across your Windows and Mac computers.
We fix it
Approved security patches and application updates are deployed and monitored through Ivanti Neurons.
You don't have to manage it
ServiceSoft manages patching and monitors endpoint health and risk. Solo customers can request a monthly report; Business customers also get monthly reporting and a platform login to view their endpoints and security status.
Privacy and frequently asked questions
Do you look at my personal files, documents, or photos?
ServiceSoft does not use Endpoint Protect to open or read your personal files, documents, or photos. We use device and software inventory to identify missing updates and known vulnerabilities.
Do you monitor my browsing history or the websites I visit?
ServiceSoft does not use Endpoint Protect to review your browsing history or track the sites you visit. A browser may appear in the software inventory so we can check whether it needs a security update.
Do you access my email, passwords, or online banking?
ServiceSoft does not use Endpoint Protect to read your emails or access your passwords or banking information. We do not need those credentials to manage your device's security updates.
Can ServiceSoft remotely control my computer?
Remote desktop access and interactive control of your screen are outside the scope of Endpoint Protect. ServiceSoft uses the Ivanti Neurons agent to deploy approved updates and check their status.
What technical information does Endpoint Protect collect?
The Ivanti Neurons agent provides technical information for patching and vulnerability management. This can include the device name, operating system and version, installed applications and versions, missing updates, installation results, known vulnerabilities, and device health indicators.
Will Endpoint Protect install updates or restart my computer?
ServiceSoft deploys approved operating system and application updates through Ivanti Neurons. Some updates require a restart to finish installing. Ask ServiceSoft how update timing and restart prompts are handled for your devices.
Does Endpoint Protect replace antivirus?
Keep your antivirus in place. Endpoint Protect adds a layer of security by helping close known software vulnerabilities through managed patching.
How do I cancel Endpoint Protect?
Contact ServiceSoft to request cancellation and confirm when service and billing will end and how the Ivanti Neurons agent will be removed.
Built for small business
You don't need a security team to improve endpoint hygiene. Endpoint Protect is designed for organizations such as:
Whether you have one laptop or a growing office, the goal is the same: reduce the number of known software vulnerabilities left sitting on the computers your business depends on.
Free Computer Security Check
Not sure where you stand? Start with a simple baseline review.
We'll help assess your current patch and vulnerability posture and identify obvious gaps that should be addressed.
- Missing security updates
- Out-of-date applications
- Known software vulnerabilities
- Unsupported or aging software
- Recommended next steps
Your computers. Patched. Updated. Managed.
Managed patching, vulnerability management, and exposure visibility for Windows and Mac.
Protect My BusinessPowered by Ivanti Neurons